Responsible Play

At Gautam Gaming, your wellbeing matters more than any single session of play. Sweepstakes gaming is a form of entertainment that involves chance, and it is possible to spend more time or money than you intended. This policy explains how we promote responsible play and the tools and resources available to you.

Our commitment

• We treat responsible play as a shared responsibility and a core part of how we operate.
• We do not market to minors or to people who have asked us to stop, and we never encourage you to chase losses.
• We train our team to recognize signs of distress and to point you to help.
• We will act on a request to set limits, take a break, or self-exclude.

Who may play

You must be at least 18 years old (or the age of majority where you live, whichever is greater) and located where sweepstakes gaming is lawful. We may ask you to verify your age and identity at any time and will close accounts that do not meet these requirements.

Play within your means

• Only use money you can comfortably set aside for entertainment — never funds needed for essentials.
• Decide on a budget and a time limit before you start, and stick to them.
• Remember that outcomes are based on chance; there is no strategy that guarantees a win, and losses cannot be recovered by playing more.
• Take regular breaks, and don’t play when you are upset, stressed, or under the influence of alcohol or drugs.

Tools to help you stay in control

Talk to our team in chat to use any of the following. We will confirm your request and apply it as quickly as we reasonably can:

• Deposit limits — set a daily, weekly, or monthly cap on what you fund.
• Spend & time reminders — ask us to check in or flag when you reach a limit.
• Cooling-off period — pause your play for a set time (for example, 24 hours, 7 days, or 30 days).
• Self-exclusion — close your access for an extended period (for example, 6 months, 1 year, or permanently). During self-exclusion we will not knowingly accept deposits from you or send you promotional messages.
• Account closure — ask us to close your account at any time.

Once a self-exclusion or cooling-off period is in place, it cannot be reversed before it ends. Do not try to open new or duplicate accounts to get around it.

Is play still fun? A quick self-check

Consider whether any of these apply to you:

• You spend more time or money on play than you planned, or you’ve tried to cut back and couldn’t.
• You play to escape worries, or feel restless or irritable when you try to stop.
• You chase losses, borrow money, or hide your play from people you care about.
• Play is affecting your mood, sleep, work, relationships, or finances.

If you answered “yes” to any of these, it may be time to take a break or seek support. Help is free, confidential, and available 24/7.

Where to get help

• National Problem Gambling Helpline: call or text 1-800-GAMBLER (1-800-426-2537), or chat at 1800gamblerchat.org — confidential, 24/7.
• National Council on Problem Gambling: ncpgambling.org.
• Gamblers Anonymous: gamblersanonymous.org.
• If you or someone else is in immediate danger, call 911 or your local emergency number.

Protecting minors

Gaming is for adults only. If others have access to your device, please protect your account and consider parental-control or content-filtering tools (for example, those offered by Net Nanny or GamBlock) to keep gaming content away from minors. Never let anyone under 18 use your account.

Talk to us

We’re here to help, not to judge. Reach our team through live chat, the Contact page, or by email at support@gautamgaming.com to set limits, take a break, or self-exclude.